Describe the bug in detail…
Attach Necessary Block Images and Files
Hello Niotron Team,
I have been facing an issue with the Niotron Companion app for the last three days. The error message displayed is:
“Error! Unable to load file: https://builder.niotron.com/ode/download/file/1735397358554/assets/6b.jpg ”
Device & Software Details:
- Device: Realme P1 5G (Model: RMX3870)
- Processor: MediaTek Dimensity 7050
- Android Version: 14
- Niotron Companion Version: 4.9.1
Issue Details:
- This error appears whenever I try to connect the Companion app.
- I have tried clearing cache/data, reinstalling the app, and checking on different networks, but the issue persists.
- The problem was resolved earlier but has started again for the past three days.
Please let me know if this is a known issue or if there is a solution available.
Looking forward to your support.
Best Regards,
Thakur Sahu