Companion disconnects all the time.

Hello, Me Companion disconnects from the Niotron platform all the time. I changed my machine, cell phone and internet connection. I would like to know how your companion’s stability is and if there is anything I can do to improve it.

You can check the status of Niotron services here:

But I have this problem sometimes too even when the services are apparently all normal. I don’t know if it is because of my connection or if it is something with Niotron.

Anyway, one thing that might help you is to disable battery saving settings while using companion (not sure how to write it in english, but I think I made my point).

One more thing: If you login to your account in the companion you won’t have to type or scan the qrcode all the times you want to connect. Just click in connect to companion in the website and it will connect

1 Like

Thanks for the answer!
Knowing the status of Niotron services will help a lot!
It has an option that helped a lot to keep the companion for an extended period without interruption. Using the “Hard Reset” I solved the problem of the companion being disconnected all the time.

Thank you for your help!