Builder Not Opening – Stuck at Login

Hello Niotron Team,

I’m facing an issue with the builder site – https://builder.niotron.com. The page is either:

  • not opening at all,
  • or stuck at the login screen,
  • or keeps refreshing again and again after login.

I have already tried the following steps:

:white_check_mark: Cleared browser cache and cookies
:white_check_mark: Tried incognito mode
:white_check_mark: Tried different browsers (Chrome, Edge)
:white_check_mark: Tried logging in via https://my.niotron.com first
:white_check_mark: Tried from a different network/device

Still facing the same issue. Please check if the builder server is down or if there’s an authentication problem on your end.

My Details:

  • Email ID: [email protected]
  • OS & Browser: [Windows 10 / Chrome latest version]
  • Date & Time of issue: [e.g., August 2nd, 2025 – 4:30 PM IST]

Kindly assist or let me know if any workaround is available. Thanks in advance.

Best regards,
zuhaib

Could you send me a dm, the video of the issue you’re having