i have a made an app, and export to playstore, i also run app in my mobiles (android 10) there is no issue app runs well.
but some users from Android version: Android 7.1 (SDK 25) comments “app is not opening”. i didn’t understand where is the problem .
i have following settings.
i have also some others users which has android 11 and 12. they appreciate the app…
July 17, 2022, 9:21am
We need more details about your app
blocks in Screen1.Initialize event
i have used only TaifunTools extension in others screen for open HTMLs files.
July 18, 2022, 1:38am
Can you post the apk or aia file ?
Atleast show full blocks
there is no flash screen.
following screen is browser screen
July 18, 2022, 6:06am
Screen1.Initialize event block and try again …
July 18, 2022, 6:16am
You can send me the aia via PM, I can take a look.
July 18, 2022, 6:55am
Try to add a launcher icon (app icon) to the assets …
i already did that.
there is no building issues. app run well in android 10-12.
app dosn’t open in android 7.1(SDK 25)
July 18, 2022, 8:52am
No issue to open the app (APK) on Android 7.0 (Samsung Galaxy S6).
i have two users compalint which has Xiaomi Redmi 6A and Xiaomi Redmi 5A with Android version: Android 7.1 (SDK 25), say open app doesn’t open…
July 18, 2022, 9:10am
Then ask them if they get an error message.
July 18, 2022, 9:17am
And what you should
always do, check beforehand if you are getting any error messages from the Google Pre-launch Report.
Various test devices with different Android versions are available there, which test your app for discrepancies / bugs in advance.
July 18, 2022, 9:26am
I have NEVER (and will never) release an app on the Play Store without having at least 1 Pre-launch report done first.
Such a problem would most likely have been reported there!
July 18, 2022, 11:36am
Upload a new
internal test track to the Google Play Developer Console, wait for the Pre-launch report and see what issues / bugs are there …
So should I try google pre-launch report before launching the app.
But now how to fix the misbihave of this app.?